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PursueCare Terms of Use

Welcome to the PursueCare Website. The information provided on this site is for general informational and educational purposes only. PursueCare.com is owned and operated by PAI Delaware Holding Company, Inc. (PAI) doing business as PursueCare, herein. Please read and review these Terms of Use carefully before accessing or using this Web site. By accessing or using this site, you acknowledge that you have read, understood and agreed to the Terms of Use Agreement. If you do not agree to the Terms of Use, you may not access or use the site.

Notification of Changes

PursueCare reserves the right to change these conditions from time to time as it sees fit without notice to the User and your continued use of this website after the posting of any amended terms and conditions shall constitute your agreement to be bound by any such changes.

PursueCare may modify, suspend, discontinue or restrict the use of any portion of this website, including the availability of any portion of the content at any time, without notice or liability. You are therefore advised to re-read this statement on a regular basis.

Links from this Website

PursueCare does not monitor or review the content of other party’s websites which are linked to from this website. These links are provided for convenience or reference only and are not intended as an endorsement by us of the organization or individual operating the Website or warranty of any type regarding the website or the information on the website. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. PursueCare will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Personal Information

A user’s personal information is treated in accordance with PursueCare’s Privacy Policy.

You acknowledge that as a requirement to begin services with PursueCare your identity must be verified. PursueCare has partnered with a third-party company, Onfido, to render these verification services. By continuing to use PursueCare’s services, applications, or website, you acknowledge that you have read, understand, and agree to accept the Onfido Facial Scan Policy and Release, ​​​​Onfido Privacy Policy and Onfido Terms of Service.”

Not Intended for Use by Minors

PursueCare.com is not intended for, nor do we believe it is appealing to, children under the age of 18. We will not knowingly collect information from visitors in this age group.

Submitted Content

You acknowledge as a condition of your use of this Website that you are responsible for any content may submit through the Site. You warrant to us that you will not use this website for any purpose that is unlawful or prohibited by theses terms, conditions and notices.

Medical Information

This website contains general information about various medical conditions and their treatments. The Information is intended solely for your educational and informational purposes. It is not intended as a substitute for a consultation with a physician, and should not be used to diagnose or treat a health problem without consulting a physician. Always seek the advice of your physician with any questions you may have regarding a medical condition. You should consult with your physician to assist you in evaluating the correctness of the information provided to you by PursueCare.

PursueCare-affiliated physician group practices are independently owned and operated by licensed physicians who provide services utilizing the PursueCare telehealth platform.


By using this website, you accept the information, products and services provided herein “as is” PursueCare makes no express or implied warranty regarding the accuracy, content, completeness, reliability, operability, or legality of information contained within this website including, without limitation, the warranties of merchantability, fitness for a particular purpose and Non-Infringement of proprietary rights. In no event shall PursueCare be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with the use of this website or with the delay or inability to use this website or any information obtained through its website. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. NOTWITHSTANDING ANYTHING ELSE SET FORTH HEREIN, THE MAXIMUM LIABILITY OF PURSUECARE FOR DAMAGES FROM ANY CLAIM ARISING FROM YOUR USE OF ITS WEBSITE SHALL BE LIMITED TO ONE HUNDRED DOLLARS ($100.00).

Intellectual Property

The information, documents, and related graphics published in the PursueCare website are the sole property of PursueCare except for information provided by third-party. Permission to use the Information is granted, provided that (1) the above copyright notice appears on all copies; (2) use of the Information is for informational and non-commercial or personal use only; (3) the Information is not modified in any way; and (4) no graphics available from this PursueCare website are used separate from accompanying text. PursueCare is not responsible for content provided by third-party providers, and you are prohibited from distribution of such material without permission of the owner of the copyright therein. Except as permitted above, no license or right, express or implied, is granted to any person under any patent, trademark or other proprietary right of PursueCare. No use of any PursueCare trademark, trade names, trade dress, and products in the PursueCare websites may be made without the prior written authorization of PursueCare, except to identify the product or services of the company.


PursueCare reserves the right, at its sole discretion, to immediately terminate your ability to access the Website and/or any other service provided to you PursueCare, upon any breach by you of these Terms and Conditions.

Entire Agreement

This Agreement shall be governed by and construed in accordance with the substantive laws of West Virginia, without any reference to conflict-of-laws principles. The Agreement describes and encompasses the entire agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the contents and materials provided by or through the Site, and the subject matter of this Agreement.

Governing Law

This site is governed solely by the U.S. laws and governmental regulations. Use of this site constitutes your consent to application of such laws and regulations. Any dispute, controversy or difference which may arise between the parties out of, in relation to or in connection with this Agreement is hereby irrevocably submitted to the exclusive jurisdiction of the courts of West Virginia, to the exclusion of any other courts without giving effect to its conflict of laws provisions or your actual state or country of residence.

Ethics and Compliance Hotline

PursueCare is committed to maintaining high integrity and transparency in all areas of service delivery. To that end, we have contracted with Compliance Line, Inc. to provide an anonymous and confidential reporting services for potential fraud, ethical issues and other concerns. Reports may be submitted 24 hours a day using a secure online form or via the toll-free number (866) 787-7887.

Annual Report