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Case Manager


Case Management Pain Point Survey

As part of our ongoing efforts to raise the level of clinical excellence we provide to our patients, we want to know about any challenges and obstacles you encounter in your everyday work that could potentially be eliminated. Please fill out the following survey so we can ensure your highest concerns are being addressed.

1. Does the intake process set you up for success with patients?(Required)
2. Do you receive lab results in a timely and convenient manner?(Required)
3. Do you have the clinical information, training, and resources you need to perform your core duties for Targeted Case Management?(Required)
4. Are “no show” patients who need to be rescheduled a significant problem?(Required)
5. Are you happy with the portal when it comes to convenience and communication?(Required)
6. Are you happy with Athena when it comes to convenience and communication with staff?(Required)
7. Is recommending/switching a patient to PursueCareRx simple and straightforward?(Required)